Support
How can we help?
Questions about your account, billing, Google connections or your data: email us and a person will reply.
To help us help you
- Write from the email address you sign in with.
- Include the property or page where you see the issue.
- Never send sign-in links or Google codes. We will never ask for them.
Does Search Portfolio have read-only access?
Yes. When you connect Google Search Console we request Google’s read-only Search Console scope. Search Portfolio can read performance data, property lists, sitemap status and URL Inspection results you request, but it cannot change anything in Search Console. See the privacy policy for details.
Can I connect more than one Google account?
Yes. Go to Settings → Google Connections and choose Connect another Google account. Properties from every connected account appear together in one portfolio. If two of your accounts can access the same property, it appears once. The number of accounts you can connect depends on your plan.
Why is my data only “through” a date two or three days ago?
Google Search Console finalizes performance data with a delay, typically two to three days. Search Portfolio uses finalized data so that comparisons between periods are fair, and shows the latest complete date as “Data through”.
Totals may also differ slightly from query-level numbers, because Search Console leaves some anonymized queries out of query reports.
How do categories work?
Each monitored property belongs to one category, such as App Websites or Client Sites, or stays Uncategorized. Use the “Viewing” switcher to recalculate the dashboard, opportunities and strategy for just that category.
Create, rename, reorder, merge and delete categories in Settings → Categories. Deleting a category never deletes properties; they become Uncategorized or move to the category you choose.
What does “Google connection expired” mean?
Google sometimes stops accepting Search Portfolio’s access to an account, for example after access is removed in your Google Account. The app then shows a notice with a Reconnect button; you can also reconnect in Settings → Google Connections. Data that was already imported is kept.
How do plans and billing work?
Every account starts on Free. Paid plans open soon; once they do, they are billed monthly through Stripe, you change plans in Settings → Billing and cancel any time in Manage billing. Limits and prices are on the pricing page.
How do I disconnect Google or delete my data?
Disconnect one Google account in Settings → Google Connections. In Settings → Data & Privacy you can delete your Search Console data, which also disconnects your Google accounts, or your whole account. You can also remove Search Portfolio’s access from your Google Account at any time. Step-by-step instructions are on the data deletion page.